Frequently asked questions.
Quick answers to the most common questions about EasyRoutes: setup, routes, drivers, notifications, integrations and billing.
Do I need to code to connect WooCommerce & EasyRoutes?
No coding is required if you use Zapier. For advanced integrations, API skills may be useful.
Read the answer →Do packing slips and labels include scannable codes?
Yes. Add scannable EasyRoutes QR codes to packing slips and labels from Settings > Packing Slips & Labels for driver validation at each stop.
Read the answer →Do Workflows trigger automatically for new orders?
Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.
Read the answer →Do Workflows work with EasyRoutes for Web & Shopify?
Yes. Workflows are available across both platforms. In Shopify, they integrate tightly with your store’s orders and fulfillments (both Shopify-native and custom/imported stops), while on EasyRoutes for Web, they connect with your imported, custom, or API-generated orders.
Read the answer →Does EasyRoutes automatically sync orders from Shopify?
Yes. New and updated Shopify orders sync with EasyRoutes automatically, so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.
Read the answer →Does EasyRoutes automatically sync Shopify orders?
Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.
Read the answer →Does EasyRoutes handle multiple depots?
Yes. Set specific start/end locations per route to represent different depots or driver home bases and plan accordingly.
Read the answer →Does EasyRoutes have a mobile app for dispatchers?
Dispatchers use the web app. EasyRoutes for Shopify is accessible inside the Shopify mobile app; EasyRoutes for Web runs in any mobile browser for on‑the‑go monitoring.
Read the answer →Does EasyRoutes have an API?
Yes! EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.
Read the answer →Does EasyRoutes have any pre-built Zapier templates?
EasyRoutes provides templates for email alerts, Google Sheets logging, and more.
Read the answer →Does EasyRoutes integrate with accounting software?
Indirectly, yes. Use CSV exports, the EasyRoutes API, or Zapier to push delivery data into your accounting system.
Read the answer →Does EasyRoutes integrate with BigCommerce?
Yes. You can connect BigCommerce orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Read the answer →Does EasyRoutes integrate with Squarespace?
Yes. You can connect Squarespace orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Read the answer →Does EasyRoutes integrate with Wix?
Yes. You can connect Wix orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Read the answer →Does EasyRoutes integrate with WooCommerce?
Yes. You can connect WooCommerce orders to EasyRoutes via CSV import, Zapier, or the EasyRoutes API.
Read the answer →Does EasyRoutes integrate with Xero?
Yes. You can connect Xero invoices to EasyRoutes via CSV export, Zapier, or the EasyRoutes API.
Read the answer →Does EasyRoutes keep a history of my past routes?
Yes. The Routes page shows unstarted, in‑progress, completed, and archived routes. Filter by status or date to find older runs.
Read the answer →Does EasyRoutes let me avoid tolls or u-turns?
Yes. Turn on settings to avoid toll roads and u‑turns from the Route Options panel. Enable these options before planning a route, or edit the route after creation and re‑optimize to see them reflected in your route.
Read the answer →Does EasyRoutes offer an API?
Yes. EasyRoutes offers a public API and webhooks for integrating with external systems or building custom automation.
Read the answer →Does EasyRoutes offer real-time updates on Wix orders?
Yes, with Zapier or the EasyRoutes API.
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