Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→
Driver Management & Dispatch

Manage Teams and Workflows

Assign drivers based on location, performance, or workload. Update routes mid-shift, and stay in sync with your team, no matter the size.

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Manage Teams and Workflows

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Driver Management & Dispatch

EasyRoutes’ driver management and dispatch tools give businesses the control and flexibility needed to efficiently coordinate delivery teams at scale. With a centralized dashboard, dispatchers can easily assign routes to multiple drivers, balance workloads, and track progress in real time—all without leaving Shopify. The EasyRoutes platform supports custom delivery windows, stop durations, and route configurations, allowing teams to adapt quickly to changing demands.

As drivers update their progress through the mobile app, dispatchers can monitor completion status, identify issues early, and ensure on-time delivery. This seamless coordination between planning and execution improves delivery accuracy, enhances team productivity, and helps businesses consistently deliver an outstanding customer experience.

  • Assign and auto-assign drivers based on availability and route priorities
  • Monitor real-time driver location to handle last-minute changes
  • Re-assign routes on the fly or balance workloads to keep deliveries on track
Explore next
Optimized Route PlanningOptimized Route PlanningAutomatically generate efficient, cost-saving routes using real-time traffic, delivery windows, and order priorities—then edit on the fly.See Route Planning →Route ManagementRoute ManagementHandle last-minute order changes, reassign deliveries, and make real-time updates without disrupting your team or your customers.Explore Route Tools →AutopilotAutopilotYou set the rules — zones, schedules, capacity. Autopilot runs the routes. Review every route before dispatch, or let it run hands-free.Explore Workflows →
12 questions

Frequently asked questions

How do I add a driver to EasyRoutes?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

See: Adding a Driver

How do I manage my active drivers?

You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more driver seats on your plan.

See: Add a driver · Activate/deactivate drivers

What are driver seats and how do they work?

Driver seats are active licenses you assign to drivers. You pay only for active seats and can toggle seats on/off anytime without deleting the driver profile.

See: Managing Driver Seats

Can I customize driver permissions?

Yes. Control what drivers can do and see: allow/disable re‑ordering or re‑optimizing stops and choose which customer fields are visible in the app.

See: Driver Visibility · Driver‑side Re‑optimize

Can I dispatch a route to a driver from EasyRoutes?

Yes. Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

See: Dispatch / Share Routes · Driver Self‑Assign

Can I auto-dispatch routes?

Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.

See: Auto‑Dispatch

Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

See: Driver Assignment

Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

See: Driver Self‑Assign

Will drivers get notified when assigned a route?

Yes. Assigned drivers receive a push notification when a route is dispatched to them, linking straight into the route in the EasyRoutes Delivery Driver mobile app.

See: Dispatch Notifications

Can I group routes together for easier dispatching?

Yes. Route Groups let you create, monitor, and dispatch multiple routes at once, and track all drivers within the group on one map view.

See: Route Groups

Does EasyRoutes have a mobile app for dispatchers?

Dispatchers use the web app. EasyRoutes for Shopify is accessible inside the Shopify mobile app; EasyRoutes for Web runs in any mobile browser for on‑the‑go monitoring.

See: Navigating EasyRoutes

What are Vehicle Profiles and how do I set them up?

Vehicle Profiles store details like type, make, model, and fuel economy; create them under Drivers & Vehicles, assign one to a route, then track metrics and filter Analytics by vehicle. See: Vehicle Profiles

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