Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Do Workflows work with both Shopify and EasyRoutes for Web?

Yes. Workflows are available across both EasyRoutes platforms, but their triggers and available actions are tailored to fit the data each platform provides. On Shopify, Workflows integrate tightly with orders, fulfillments, and Shopify-specific tags or delivery methods. On EasyRoutes for Web, you can use Workflows to automate processes based on imported orders (CSV uploads or API connections) and route activity.

This flexibility means that whether you’re using Shopify to manage your e-commerce orders or relying on EasyRoutes for Web to handle deliveries from another system, you can still benefit from automation. Businesses that operate across multiple platforms can use Workflows to keep all of their delivery processes running consistently.

See: Workflows Setup

Related

People also ask

Can I use Zapier with EasyRoutes for Shopify & Web?

Yes. Zapier works with both platforms to import, sync, and automate orders.

Read the full answer →

Can I filter Shopify orders in EasyRoutes?

Yes. Filter by delivery date, zone, status, location (ZIP/postal code, city, country, custom zones) and more criteria to select only the orders you need.

Read the full answer →

Can I route imported orders alongside Shopify orders?

Yes. Import external orders via CSV, API, or Zapier, or add custom stops manually. These orders can then be planned together alongside any Shopify orders in one route.

Read the full answer →

Can I use the API to import orders from other platforms?

Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.

Read the full answer →

Are SMS fees & plan prices the same on Shopify vs Web?

Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic billing proration for plan and seat adjustments.

Read the full answer →

How does EasyRoutes work with Shopify fulfillments?

When you update stop statuses in EasyRoutes (Ready/Out for Delivery, Delivered, Attempted), we create or update Shopify fulfillments and attach the tracking link; notifications follow your settings configuration.

Read the full answer →

Do Workflows trigger automatically for new orders?

Yes. Workflows function on a custom scheduling basis that can be adjusted at any time. Any new Shopify orders received prior to the scheduling cut-off will be included in auto-generated routes. A common Workflow is set up to automatically generate routes with new Shopify orders matching certain filters criteria. This ensures your team can start deliveries without manual intervention.

Read the full answer →

Can I mix BigCommerce orders with external orders?

Yes. EasyRoutes supports routing orders from multiple platforms together

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support