Platform / Live
FAQ

Can I use the API to import orders from other platforms?

Yes. The EasyRoutes Routes API accepts imported stops (customer details, address, items, notes) so you can bring orders from non‑Shopify sources into EasyRoutes. After importing, you can create new routes, add the stops to existing routes, assign drivers, and dispatch. This works for both EasyRoutes for Shopify and EasyRoutes for Web and complements CSV import when you need automation.

See: EasyRoutes Routes API – Import Stops

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People also ask

Can I use the API to import eCommerce platform orders?

Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.

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Can I mix Xero orders with stops from other platforms?

Yes. EasyRoutes supports mixing Xero invoices with Shopify, WooCommerce, and more to create delivery routes.

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Can I use the API to import external eCommerce orders?

Yes. Use the Routes API to import eCommerce stops (orders) from any system that can send the required fields, then create or update routes with those stops.

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Can I mix Wix orders with orders from other platforms?

Yes. You can route Wix orders alongside Shopify, WooCommerce, BigCommerce, and more.

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Are there any API rate limits?

Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact support to discuss throughput and best practices.

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How do I import BigCommerce orders into EasyRoutes?

Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.

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Can I send notifications for BigCommerce orders?

Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.

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Can EasyRoutes import orders from spreadsheets?

Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.

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