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FAQ

Can EasyRoutes import orders from spreadsheets?

Yes. Upload a CSV to create stops with customer, address, and item details — even if the orders weren’t placed in Shopify. The importer supports line‑item fields such as quantity and weight so you can use vehicle capacity limits accurately. Once imported, these stops can be filtered, optimized into routes, and dispatched to drivers like any other order source.

See: How to import orders from CSV

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People also ask

Can I import orders into EasyRoutes from spreadsheets?

Yes! Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.

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Can I import orders from spreadsheets?

Yes. CSV order import is supported in both Shopify and Web, including item‑level quantities and weights for capacity planning.

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How do I import BigCommerce orders into EasyRoutes?

Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.

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Can I filter Shopify orders in EasyRoutes?

Yes. Filter by delivery date, zone, status, location (ZIP/postal code, city, country, custom zones) and more criteria to select only the orders you need.

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Can I route imported orders alongside Shopify orders?

Yes. Import external orders via CSV, API, or Zapier, or add custom stops manually. These orders can then be planned together alongside any Shopify orders in one route.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Can I use the API to import orders from other platforms?

Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.

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Can I use the API to import eCommerce platform orders?

Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.

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