Yes. The EasyRoutes API enforces rate limits to ensure consistent performance for all users. Most workflows run comfortably within default limits when you batch requests, avoid unnecessary polling, and rely on webhooks to trigger updates rather than frequent reads. If you expect sustained high throughput (e.g., large imports or rapid status updates), our team can help you design an efficient approach and advise on limits for your use case.
FAQ
Are there any API rate limits?
Related
People also ask
Does the Web platform support app or API integrations?
Yes! You can use EasyRoutes' API to customize your integration and build powerful workflows to suit your specific delivery needs. You can also connect EasyRoutes webhooks to Zapier to unlock seamless, no-code workflows with your favourite apps and services, triggered by route updates in EasyRoutes.
Are there API rate limits?
Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact our support team to discuss throughput and best practices.
Can I use the API to import eCommerce platform orders?
Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.
Do I need a Premium plan to use the API?
Yes. API and webhooks are available on Premium and Enterprise plans.
Does EasyRoutes support vehicle capacity limits?
Absolutely. Plan with item and weight limits to reflect the capacities of your fleet. Configure and assign Vehicle Profiles for an additional indicator for routes that have specific restrictions by vehicle.
Does EasyRoutes support age-restricted (e.g., alcohol) deliveries?
EasyRoutes has no built-in age-gating, but you can run age-restricted deliveries using required signature, photo, and Driver Task ID checks.
Are there any customer differences between products?
Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.
Can I plan pickup routes?
Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.
Still have a question?
Search the FAQs, browse the guides, or talk to a human.