Platform / Live

Do I need a Premium plan to use the API?

Yes. Access to the EasyRoutes API and webhooks requires a Premium (or higher) subscription across both products (Shopify and Web). If you’re evaluating, you can prototype with CSV import or the driver app while you finalize your integration plan, then enable API once you upgrade.

See: API Getting Started Guide · Pricing & Plans FAQ

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People also ask

Are Workflows included in all EasyRoutes plans?

Workflows are available on EasyRoutes Premium and Enterprise plans. These plans unlock automation, advanced customization, and scaling features designed for larger delivery operations.

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Are there API rate limits?

Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact our support team to discuss throughput and best practices.

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Are there any API rate limits?

Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact support to discuss throughput and best practices.

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Do I need coding skills to use Workflows?

No coding is required. EasyRoutes Workflows use a simple “if-this-then-that” style interface where you choose triggers and actions from a menu. This makes Workflows easy to set up without developer knowledge.

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Do I need special hardware for barcode scanning?

No. Barcode scanning uses your driver’s existing phone camera, so no dedicated scanners or hardware are required.

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Which plans include barcode scanning?

Barcode scanning is available on EasyRoutes Premium and Enterprise plans, in both EasyRoutes for Shopify and EasyRoutes for Web.

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Do I need to code to connect BigCommerce & EasyRoutes?

No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful.

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Can I plan pickup routes?

Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.

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Still have a question?

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