Platform / Live

Do I need a special scanner or hardware to use barcode scanning?

No. Barcode scanning uses the camera on your driver’s existing iOS or Android device, so there’s no need to buy dedicated scanners or hardware. Drivers scan directly from the EasyRoutes Delivery Driver app, with a built-in flash option for low light and a manual-entry fallback if a code won’t read. It supports common linear formats (UPC, EAN, Code 128, and more) and 2D codes like QR and Data Matrix. Available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Barcode scanning

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People also ask

Which plans include barcode scanning?

Barcode scanning is available on EasyRoutes Premium and Enterprise plans, in both EasyRoutes for Shopify and EasyRoutes for Web.

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How does barcode scanning work in EasyRoutes?

Drivers scan a barcode or QR code with their phone camera to validate each stop before completing it, in both EasyRoutes for Shopify and Web.

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How do I set up a Scanner-input Driver Task?

Enable Driver tasks in Add/edit options, add a Scanner-input task, name it, and optionally require it before a stop can be marked Delivered or Attempted.

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Do I need coding skills to use Workflows?

No coding is required. EasyRoutes Workflows use a simple “if-this-then-that” style interface where you choose triggers and actions from a menu. This makes Workflows easy to set up without developer knowledge.

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How are EasyRoutes vs. product barcodes handled?

EasyRoutes-native barcodes are tied to a specific stop for match validation, while existing product/order barcodes can be scanned and recorded but aren’t stop-matched.

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What happens when a scanned barcode doesn't match?

A non-matching code shows in yellow (matches show green); drivers can flag a scan issue that is reported to the route planner.

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Are barcode scans recorded with proof of delivery?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

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Do I need to code to connect BigCommerce & EasyRoutes?

No coding is required if you use Zapier or import via CSV file. For advanced customizations, API knowledge is helpful.

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