Platform / Live

How does barcode scanning work in EasyRoutes?

EasyRoutes turns your driver’s phone camera into a scanner — no extra hardware needed. Drivers scan a barcode or QR code from the Proof of Delivery section, or from a Scanner-input Driver Task, before completing a stop. Matching codes are confirmed in green; non-matching codes appear in yellow and can be flagged back to the route planner. Every scan is stored with the stop’s proof of delivery for live or later review. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Barcode scanning · Scanning on the mobile app

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People also ask

Do Workflows work with EasyRoutes for Web & Shopify?

Yes. Workflows are available across both platforms. In Shopify, they integrate tightly with your store’s orders and fulfillments (both Shopify-native and custom/imported stops), while on EasyRoutes for Web, they connect with your imported, custom, or API-generated orders.

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Can drivers upload proof from their phone gallery?

Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.

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Can I require a scan before completing a stop?

Yes. Make a Scanner-input task required for Delivered/Attempted, or require a Barcode Scan as proof of delivery, so a stop can’t be completed without a scan.

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Can I use Zapier with EasyRoutes for Shopify & Web?

Yes. Zapier works with both platforms to import, sync, and automate orders.

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Do I need special hardware for barcode scanning?

No. Barcode scanning uses your driver’s existing phone camera, so no dedicated scanners or hardware are required.

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Which plans include barcode scanning?

Barcode scanning is available on EasyRoutes Premium and Enterprise plans, in both EasyRoutes for Shopify and EasyRoutes for Web.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Do drivers have to open routes before tracking starts?

Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.

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