Yes. In both EasyRoutes for Shopify and EasyRoutes for Web you can enforce a start action. When a driver taps Start Delivery in the mobile app, EasyRoutes records the route start time and begins live location updates. This prevents drivers from completing stops out of context and ensures analytics include drive time from the route's start location. If a route must be paused, drivers can resume later to continue tracking.
Can I require drivers to start a route before tracking begins?
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People also ask
How do I schedule returns or pickups as route stops?
Yes. Add returns and reusable-packaging pickups as stops on a delivery route so drivers collect containers on the same run, in both EasyRoutes for Shopify and Web.
Does EasyRoutes sequence stops by time window?
Yes. With a scheduled start time, EasyRoutes sequences stops to arrive within each order's delivery time window.
Can drivers capture proof of delivery from the app?
Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).
Can drivers re-order or re-optimize their stops in the app?
Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.
Can I assign multiple drivers to a single route?
No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.
Can I include proof of delivery on customer tracking links?
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Can I print my route details for drivers?
Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.
Can I reverse the order of stops in a route?
Yes. Use the route’s actions menu to reverse the stop sequence, then save to recalculate ETAs.
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