Platform / Live

Can I assign multiple drivers to a single route?

No — routes are single‑driver to keep tracking, ETAs, and proof‑of‑delivery accurate. If two or more drivers are needed, split the stops into multiple routes (or create a new route for leftovers) and dispatch each separately. You can also publish a route without assigning a driver, and share a self‑assign link so someone from your pool can claim it when ready.

See: How driver assignment works

Related

People also ask

Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

Read the full answer →

Can I balance stops evenly across multiple routes?

Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I spread stops evenly across multiple routes?

Yes! Enable the Balance routes feature to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I split stops evenly across several routes?

Yes! Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I balance stops evenly across several routes?

Yes. Enable the Balance routes feature to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).

Read the full answer →

Can I schedule routes ahead of time and share ETAs?

Yes. Schedule routes for specific dates/times, and ETAs will be automatically calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.

Read the full answer →

Will drivers get notified when assigned a route?

Yes. Assigned drivers receive a push notification when a route is dispatched to them, linking straight into the route in the EasyRoutes Delivery Driver mobile app.

Read the full answer →

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.