Platform / Live

Can drivers re-order or re-optimize their stops in the app?

Yes. From EasyRoutes Settings → Driver settings, enable the options to let drivers reorder stops and re‑optimize the remaining sequence when plans change (traffic, customer requests). Re‑optimization recalculates the fastest order for what’s left, while respecting your route constraints (time windows, priorities). Admins can still edit routes from the web at any time.

See: How do I re‑optimize remaining stops? · Re‑ordering stops

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People also ask

Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can I reverse the order of stops in a route?

Yes. Use the route’s actions menu to reverse the stop sequence, then save to recalculate ETAs.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers upload proof from their phone gallery?

Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.

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Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can I re-optimize a route after creating it?

Yes. Re‑optimize at any time — after adding/removing stops, changing stop priorities, editing route options, or balancing loads. Drivers can also re-optimize routes delivered out of order, or re‑order stops if enabled from your EasyRoutes Settings.

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