Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Can I schedule returns or reusable-packaging pickups as stops on a delivery route?

Yes. EasyRoutes lets you add pickups — including returns and reusable-packaging collections — as stops on a delivery route, so drivers retrieve containers on the same run. Add them as custom/manual stops or via CSV/API, set the pickup location, and use stop notes to tell drivers what to collect. Collections appear in sequence with deliveries, on printed manifests, and in the driver app. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Pickup orders · Adding custom stops · Driver Tasks

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People also ask

Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Do fees/driver seats work the same on Web vs Shopify?

Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.

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Are SMS fees & plan prices the same on Shopify vs Web?

Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic billing proration for plan and seat adjustments.

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Can I mix pickups and deliveries on the same route?

Yes. Combine deliveries and pickups on one EasyRoutes route so drivers drop off orders and collect returns or reusable packaging on the same trip.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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