Platform / Live

Can I mix pickups and deliveries on the same route?

Yes. A single EasyRoutes route can combine deliveries and pickups, so a driver can drop off orders and collect returns, empties, or reusable packaging on one trip. Add pickup stops alongside deliveries from Shopify orders, CSV/API imports, or manual stops; optimization sequences everything together, and each task is labeled for the driver in the app and on printed documents. Available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Pickup orders · Adding custom stops

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People also ask

Can I schedule returns or reusable-packaging pickups as stops on a delivery route?

Yes. Add returns and reusable-packaging pickups as stops on a delivery route so drivers collect containers on the same run, in both EasyRoutes for Shopify and Web.

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Can I move orders from one route to another?

Yes. Select stops on a route and choose Send to another route, or drag between routes contained in a Route Group. Re‑optimize after moving to refresh ETAs.

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Can I mix BigCommerce orders with external orders?

Yes. EasyRoutes supports routing orders from multiple platforms together

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I route imported orders alongside Shopify orders?

Yes. Import external orders via CSV, API, or Zapier, or add custom stops manually. These orders can then be planned together alongside any Shopify orders in one route.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Can I track more than one route simultaneously?

Yes! Open a Route Group to view multiple live driver locations and statuses on one screen; each driver pin is colour‑coded by route.

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