Yes. When a route has a scheduled start date and time and its stops carry time windows, the EasyRoutes optimizer sequences stops to arrive within each window while minimizing overall driving time, factoring in start/end locations and stop durations. Driver and customer ETAs reflect those windows. If a stop can't be met within the route's constraints, it's moved to the rejected stops tab so you can widen the window, adjust the start time, or split routes. This works in both EasyRoutes for Shopify and EasyRoutes for Web.
Does EasyRoutes sequence stops to respect each order's delivery time window?
Related
People also ask
Can customers request a new delivery date or time window?
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
How do I turn on the Delivery Date and Time Window columns in EasyRoutes?
Enable the Delivery Date and Time Window columns via the Configure table columns settings found on your EasyRoutes Orders page.
Can drivers re-order or re-optimize their stops in the app?
Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.
Can I reverse the order of stops in a route?
Yes. Use the route’s actions menu to reverse the stop sequence, then save to recalculate ETAs.
How are delivery date and time zones handled in EasyRoutes?
Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.
How does EasyRoutes read delivery dates & time windows?
EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.
Can I limit or balance the number of orders per delivery time slot?
Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.
What is my on-time delivery rate and how is it measured?
Your on-time rate is the share of deliveries completed within their scheduled window, based on stop completion timestamps; view it by period and driver in Analytics.
Still have a question?
Search the FAQs, browse the guides, or talk to a human.