Time windows are interpreted in the time zone of each stop's delivery address, so a window set by your date picker is honored locally even when a route crosses time zone boundaries (for example, travelling from Chicago toward Indianapolis). Your Orders page and route columns display windows in your own local time, and stops in a different zone are annotated as such. This behavior is the same in EasyRoutes for Shopify and EasyRoutes for Web.
See: Time Windows
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.
Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.
Enable the Delivery Date and Time Window columns via the Configure table columns settings found on your EasyRoutes Orders page.
Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.
Yes. Draw custom delivery zones on the map to select orders in a specific geographical area, and reuse the same workflow whenever you plan routes for the same local area.
Yes. Schedule routes for specific dates/times, and ETAs will be automatically calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
In Settings > Delivery Zones, click Create zone, trace your area with the polygon tool, close the shape, then name it and pick a route colour.
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