Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

How does EasyRoutes read delivery dates & time windows?

EasyRoutes automatically reads the delivery date and time window that a date picker writes onto each Shopify order — most often as order attributes (note attributes), and also from order tags. It recognizes common attribute names such as "Delivery Date," "Delivery Time," and "Order Due Time" used by popular apps, then surfaces them in the Delivery Date and Time Window columns for filtering and routing. Metafields aren't read directly; use Shopify Flow to copy them into an order attribute. This works the same whether data comes from Zapiet, Buunto, or another supported app.

See: How EasyRoutes works with your Shopify setup and third-party apps · Time Windows

Related

People also ask

Can customers request a new delivery date or time window?

No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.

Read the full answer →

Do cutoff times, lead times, or blackout dates from my date picker carry into EasyRoutes?

Cutoffs, lead times, and blackout dates live in your date picker; EasyRoutes reads the resulting delivery date and window.

Read the full answer →

How are delivery date and time zones handled in EasyRoutes?

Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.

Read the full answer →

How does EasyRoutes handle orders with no delivery date or time?

Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.

Read the full answer →

Does EasyRoutes sequence stops to respect each order's delivery time window?

Yes. With a scheduled start time, EasyRoutes sequences stops to arrive within each order's delivery time window.

Read the full answer →

How do I turn on the Delivery Date and Time Window columns in EasyRoutes?

Enable the Delivery Date and Time Window columns via the Configure table columns settings found on your EasyRoutes Orders page.‍

Read the full answer →

My date picker app isn't in your list — will it still work with EasyRoutes?

Yes — any date picker works as long as it writes the date/time into order attributes or tags EasyRoutes can read.

Read the full answer →

Does EasyRoutes support time windows for deliveries?

Yes. You can set delivery time windows per stop or import them from supported third‑party date/time apps. EasyRoutes optimizes routes to meet these windows and calculates ETAs accordingly.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.

Browse all FAQsGet support