Yes. Time windows are supported in both EasyRoutes for Shopify and EasyRoutes for Web. Add a window directly to a stop, or pull windows from checkout tools/date pickers (e.g., Zapiet, Buunto, and other supported third‑party apps). This way, our route optimizer sequences stops to respect open/close times while considering start/end locations, stop times, and other limits. If windows create conflicts that exceed constraints (e.g., max duration), split stops into additional routes or relax limits, then re‑optimize. ETAs displayed to drivers and customers reflect these windows so deliveries align with customer preferences as closely as possible.
Does EasyRoutes support time windows for deliveries?
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People also ask
How does EasyRoutes read delivery date & time windows?
EasyRoutes reads delivery dates and time windows from your date picker's order attributes and tags, then shows them for filtering and routing.
Can I schedule routes ahead of time and share ETAs?
Yes. Schedule routes for specific dates/times, and ETAs will be automatically calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.
Can customers request a new delivery date or time?
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
How are delivery date and time zones handled?
Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.
Can I limit or balance orders per delivery time slot?
Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.
How can I handle orders with no delivery date or time?
Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.
How do per-stop times affect my ETAs and route length?
Per-stop service time is added to each EasyRoutes stop, so ETAs and total route duration reflect delivering, not just driving, and count toward Max route duration.
Can I set how much time a driver spends at each stop?
Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.
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