How do per-stop service times affect my ETAs and route length?

Q: How do per-stop service times affect my ETAs and route length?

Per-stop service time is added to each EasyRoutes stop, so ETAs and total route duration reflect delivering, not just driving, and count toward Max route duration.

Every minute of Time per stop is added to the running clock as the driver works down the route, so each stop's ETA reflects both travel time and the time spent delivering the stops before it. More realistic ETAs mean fewer missed windows and better customer notifications.

Service time also counts toward Max route duration: if adding stops would push a route past your cap, optimization splits the work into additional routes instead of overrunning. Applies to both EasyRoutes for Shopify and EasyRoutes for Web.

See: Max route duration · Route Scheduling & ETAs

People also ask

Can I limit the max duration or stop count on a route?

Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.

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Can I set different service times for different stops or stop types?

Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.

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Can I print packing slips for each stop on a route?

Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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Can I schedule routes ahead of time and share ETAs?

Yes. Schedule routes for specific dates/times, and ETAs will be automatically calculated for each stop on a route. These ETAs can be shared via customer tracking links and email/SMS delivery notifications.

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Does EasyRoutes show route distance and duration?

Yes. Routes display estimated distance and drive time after optimization, and update automatically when you add/remove stops and re‑optimize.

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Can I limit or balance the number of orders per delivery time slot?

Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.

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Can I lock or pin a stop's position in the route?

There’s no dedicated lock toggle; you fix order by dragging stops manually (which holds until you re-optimize) and can use start/end locations or Priority stops.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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