On your EasyRoutes Orders page, click Configure table columns (below your active Route Options) and enable the Delivery Date and Time Window columns. Once enabled, EasyRoutes parses these values from your date picker app so you can sort, filter, and build routes by delivery date and window. The same columns are available in both EasyRoutes for Shopify and EasyRoutes for Web.
How do I turn on the Delivery Date and Time Window columns in EasyRoutes?
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People also ask
Can customers request a new delivery date or time window?
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
How does EasyRoutes handle orders with no delivery date or time?
Undated orders are still routable — EasyRoutes optimizes them for efficiency and can mix them with windowed stops.
How are delivery date and time zones handled in EasyRoutes?
Time windows use each stop's local time zone, so windows are honoured even when routes cross time zone boundaries.
Can I limit or balance the number of orders per delivery time slot?
Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.
Does EasyRoutes sequence stops to respect each order's delivery time window?
Yes. With a scheduled start time, EasyRoutes sequences stops to arrive within each order's delivery time window.
Are real-time updates offered for BigCommerce orders?
Yes, via Zapier or API integrations.
Can customers give feedback via their tracking page?
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can I manage cash-on-delivery orders?
Yes. Flag COD stops for payment collection and document hand‑off with proof of delivery and route exports.
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