Platform / Live

How do I set up a Scanner-input Driver Task?

From your Orders page, open Add/edit options, find the Driver tasks card and click Enable, then Add new task and choose the Scanner input type. Give it a name (e.g. “Scan product barcode”) and, if you want it enforced, tick Delivered and/or Attempted to require a scan before the stop can be completed. Save, and drivers are prompted to scan at each stop. Driver tasks are available on Premium and Enterprise plans.

See: Driver tasks · Barcode scanning

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People also ask

Can I require a scan before completing a stop?

Yes. Make a Scanner-input task required for Delivered/Attempted, or require a Barcode Scan as proof of delivery, so a stop can’t be completed without a scan.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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Do drivers have to open routes before tracking starts?

Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.

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Can I set different service times per stop or type?

Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.

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How do I add a custom or manual stop?

Click the + Add button under the map, choose Custom stop, and enter the stop details with a valid address.

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How do I add a driver to my EasyRoutes account?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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How do I add a driver to EasyRoutes?

Invite new drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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How do I edit a driver’s details?

Edit a driver’s name, phone, or profile from the Drivers & Vehicles tab in your EasyRoutes navigation menu. Drivers can also update their profile name in the mobile app.

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