From any route or the Orders page, click the + Add button under the map and choose Custom stop, then fill in the stop details with a valid address — EasyRoutes auto-fills matches from your Address Book as you type. Tick “Save to address book” to reuse a frequent stop later, and re-optimize if you’d like it slotted into the best position. It’s the same flow whether you’re on EasyRoutes for Shopify or EasyRoutes for Web.
See: Add a custom stop · Address Book
EasyRoutes clearly flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.
Yes, when available. Expanding an entry shows who initiated it plus the IP address and device details captured for that action.
An AI assistant reads your spreadsheet headers and proposes an initial column-to-field mapping; review the preview and click Edit stops to adjust anything.
Yes. Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.
Yes! Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.
Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.
Direct file attachments aren’t supported, but you can add detailed notes to each stop for driver and planner reference.
Yes. EasyRoutes lets you set limits for maximum route duration, maximum stops per route, and maximum items per route. Configure these constraints in Route Options before planning, or when editing a route.
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