Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Can I add orders without a shipping address to routes?

Yes. If a Shopify order arrives without a valid shipping address, EasyRoutes highlights it so you can fix the address before planning. Edit the order in Shopify (preferred for data accuracy) or add the correct address details to the stop in EasyRoutes, then refresh and route. For pickup orders, set the address to your store or pickup point so drivers and staff can see the correct location on the route map and in documents. Address completeness ensures accurate ETAs, navigation, and proof‑of‑delivery records.

See: My order does not have a shipping address—how do I add one?

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People also ask

How are orders missing a shipping address handled?

EasyRoutes flags any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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How does EasyRoutes work with orders without an address?

EasyRoutes highlights any orders that are missing a shipping address so you can add or correct the address before routing. For pickup orders, use your store or pickup location as the address.

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Can I shift orders between routes?

Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.

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Can I move orders between routes?

Yes. Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh customer ETAs.

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Can I move orders between different routes?

Yes! Select stops on a route and choose Send to another route, or drag between routes on a Route Group. Re‑optimize after moving to refresh ETAs.

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Can I plan pickup routes?

Yes. Create pickup‑only routes or mix pickups and deliveries. Use your store or pickup point as the address, and include any notes/requirements for staff reference.

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Do drivers have to open routes before tracking starts?

Yes. Require drivers to tap Start Delivery before updating stops so tracking begins at the official route start and overall drive time is captured accurately.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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