Platform / Live

Can I attach extra information to stops?

EasyRoutes focuses on structured stop data rather than storing arbitrary files at a stop. To share extra information (e.g., gate codes, loading dock instructions, external document links), use the stop notes fields. Notes appear on the route, in the driver app, and on printed manifests if enabled, keeping critical context with the stop.

See: Driver/Stop Notes

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People also ask

Can I set different service times per stop or type?

Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.

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How do I add a custom or manual stop?

Click the + Add button under the map, choose Custom stop, and enter the stop details with a valid address.

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How do I add a driver to my EasyRoutes account?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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How do I add a driver to EasyRoutes?

Invite new drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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Can I set how much time a driver spends at each stop?

Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can drivers see customer notes?

Yes. Delivery and customer notes from the order can be shown in the driver app; enable these fields in Route/Driver display settings.

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Can EasyRoutes print packing slips for each stop?

Yes. Both EasyRoutes for Shopify and EasyRoutes for Web let you print packing slips for every stop in route order. Open a route, click Print, check Packing slips, and print or save to PDF.

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