Access the Drivers & Vehicles tab from the EasyRoutes navigation menu, click Add driver, and enter the driver’s name and phone number. EasyRoutes sends the invite; the driver installs the Delivery Driver app and signs in with an SMS code. Assign a seat to activate them and dispatch their first route.
How do I add a driver to EasyRoutes?
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How do drivers sign in to the app?
Drivers sign in with the phone number used when they were added as a driver. They’ll receive an SMS code and can then access assigned routes.
How do drivers download the EasyRoutes Delivery Driver app?
The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.
Can drivers use Apple Maps for turn-by-turn navigation?
Yes. Drivers can launch directions via Google Maps, Apple Maps, or Waze from each stop, and pick a default navigation app in their mobile app settings.
Can drivers capture proof of delivery from the app?
Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).
Can drivers re-order or re-optimize their stops in the app?
Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.
Can drivers update order statuses from the app?
Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.
Can drivers upload proof from their phone gallery?
Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.
Can I add proof of delivery manually from the web app?
Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.
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