Platform / Live

What's the difference between EasyRoutes-native barcodes and existing product/order barcodes?

EasyRoutes-native barcodes are QR codes generated by EasyRoutes and printed on your packing slips and labels; each is tied to a specific stop, so a scan can be validated as a match. Existing product or order barcodes (like a supplier’s UPC) aren’t tied to a stop that way — drivers can still scan and record them as proof, but match validation is strongest with EasyRoutes-native codes. Both work in EasyRoutes for Shopify and EasyRoutes for Web.

See: Barcode scanning

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People also ask

Can I scan supplier UPC or QR codes?

Yes. Drivers can scan existing supplier UPC, EAN, Code 128, and 2D codes like QR with the phone camera, and the values are stored with the stop.

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What happens when a scanned barcode doesn't match?

A non-matching code shows in yellow (matches show green); drivers can flag a scan issue that is reported to the route planner.

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Can I require delivery to a specific person?

No hard named-recipient lock, but a required EasyRoutes Driver Task and signature enforce and document handing an order to the right person.

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Are there differences for drivers between products?

No. Both EasyRoutes for Shopify and Web dispatch delivery routes to the same EasyRoutes Delivery Driver mobile app for iOS and Android. Drivers will have access to the same easy-to-use navigation and inventory tools when delivering routes with either product. Driver-facing route planning features (such as assignable driver tasks and scheduled driver breaks) are also available on both platforms.

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Are there any customer differences between products?

Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.

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Are barcode scans recorded with proof of delivery?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

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Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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