Platform / Live
NEW / VEHICLESAssign vehicles to routes via API→NEW / ROUTESUpdate locations, tasks & constraints→POST /reoptimizeChange the route while the wheels are turning→WEBHOOKSReact to delivery events in real time→PODPhotos, signatures & GPS delivered to your stack→POST /routesBuild optimized routes from your own application→DISPATCHSend routes directly to the Driver App→CHANGELOGSee what's new in the EasyRoutes API→

Does EasyRoutes support age-restricted (e.g., alcohol) deliveries?

EasyRoutes doesn't include a dedicated age-verification or age-gating feature, so it won't automatically confirm a recipient's age. You can still operate alcohol, CBD, or other age-restricted delivery routes and enforce the check at the door: require an e-signature and/or photo to mark the stop delivered, and add a required Driver Task (e.g., "ID checked, recipient 21+") the driver must complete first.

Note that age-gated content isn't supported for SMS notifications. These options work in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Proof of Delivery · Driver Tasks

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People also ask

Does EasyRoutes support time windows for deliveries?

Yes. You can set delivery time windows per stop or import them from supported third‑party date/time apps. EasyRoutes optimizes routes to meet these windows and calculates ETAs accordingly.

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What languages does the Delivery Driver app support?

The Delivery Driver app is available in English, Dutch, and German, with a driver language setting; customer notifications and tracking pages can be written in any language.

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Can I require ID or signature confirmation for restricted items?

Yes. Require an e-signature to mark a stop delivered and add a required Driver Task confirming an ID check for restricted items in EasyRoutes.

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How do I set up a Scanner-input Driver Task?

Enable Driver tasks in Add/edit options, add a Scanner-input task, name it, and optionally require it before a stop can be marked Delivered or Attempted.

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Does EasyRoutes support white-glove or in-home assembly deliveries?

Yes. EasyRoutes supports white-glove and in-home assembly via Driver Task checklists, extra per-stop service time, and photo proof of setup.

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Can EasyRoutes optimize multi-day deliveries?

Yes. Schedule routes across multiple days with configured start times/locations and add an overnight driver break to maintain accurate ETAs.

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Can I customize driver permissions?

Yes. Control what drivers can do and see: allow/disable re‑ordering or re‑optimizing stops and choose which customer fields are visible in the app.

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Can I remove a driver seat without removing the driver?

Yes. Deactivating frees the seat for someone else to occupy, while retaining the driver in your roster for easy re‑activation later.

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