Yes. The EasyRoutes Routes API accepts imported orders/stops (customer details, address, items, notes) so you can bring orders from non‑Shopify sources into EasyRoutes. After importing, you can create new routes, add the stops to existing routes, assign drivers, and dispatch. This works for both EasyRoutes for Shopify and EasyRoutes for Web and complements CSV import when you need automation.
Can I use the API to import external eCommerce orders?
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Can I use the API to import eCommerce platform orders?
Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.
Can I use the API to import orders from other platforms?
Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.
Are there any API rate limits?
Yes. Rate limits protect platform reliability. If you plan high‑volume integrations, contact support to discuss throughput and best practices.
Can I mix BigCommerce orders with external orders?
Yes. EasyRoutes supports routing orders from multiple platforms together
How do I import BigCommerce orders into EasyRoutes?
Export your orders from BigCommerce as a CSV and upload them into EasyRoutes for routing.
Can I send notifications for BigCommerce orders?
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Can EasyRoutes import orders from spreadsheets?
Yes. Import orders by CSV in Shopify or Web, including item‑level quantities and weights for capacity planning.
Can I balance stops evenly across multiple routes?
Yes. Enable Balance routes to distribute stops as evenly as possible across multiple routes/drivers while respecting other route constraints (like time windows, or item/weight limits).
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