EasyRoutes integrates with Shopify fulfillments so your order system stays in sync. Marking stops Ready for Delivery, Out for Delivery, Delivered, or Attempted updates the Shopify fulfillment accordingly and adds the EasyRoutes tracking number/URL. Depending on your configuration, Shopify or EasyRoutes sends the customer emails/SMS. Partial items and multi‑item orders are supported; admins can review fulfillment history on the Shopify order and in EasyRoutes route/stop details.
How does EasyRoutes work with Shopify fulfillments?
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Can I continue to use Shopify delivery notifications?
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or alongside) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Can I still use Shopify's built‑in delivery notifications?
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or along with) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Does EasyRoutes work with Shopify’s built-in notifications?
Yes. With EasyRoutes for Shopify you can use Shopify’s built‑in email/SMS templates instead of, or alongside, EasyRoutes’ custom notifications. Avoid duplicates by disabling overlapping templates.
Can drivers update order statuses from the app?
Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.
Can I include proof in Shopify notifications?
Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.
Can I include proof of delivery on customer tracking links?
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Can I route Shopify Local Delivery and Pickup orders?
Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.
Can I share proof of delivery through tracking links?
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
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