Yes. If you use Shopify’s native notifications, you can insert proof image URLs into the Delivered or Missed Delivery templates so customers see photo links in those emails. This is optional — EasyRoutes notifications can also include tracking links that show PoD on the hosted tracking page. Choose the path that best matches your communication setup.
See: Integrating PoD with Shopify Emails · Delivery Notifications
Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. When you fulfill through EasyRoutes, a tracking link is added to the Shopify fulfillment so customers can follow their delivery from their order status page.
Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. You can show proof of delivery (photos, eSignature, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or alongside) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
Yes. You can use Shopify’s built‑in Local Delivery/Shipping notifications instead of (or along with) EasyRoutes email/SMS. Avoid duplicate sends by disabling overlapping templates.
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