Platform / Live

Does EasyRoutes keep a history of my past routes?

Yes. EasyRoutes maintains a route history so you can review previous runs, proof of delivery, and timing information on either EasyRoutes product (Shopify and Web). Use the Routes page to filter by status (unstarted/in progress/completed/archived) and date. Open any route to view stop details and the Activity Feed particulars for that route. You can also export route/stop data for period‑end reporting or audits.

If you don’t see older orders on the Orders page, adjust the Show orders from the last window in Settings; this does not affect existing route history.

See: How do I see old orders or routes?

Related

People also ask

What's the best way to keep perishable goods at temperature during multi-stop routes?

Keep perishables at temperature in EasyRoutes: cap route duration and load, use time windows and priority stops, and confirm cooler handling.

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Can I keep delivery routes short enough to protect perishable goods?

Yes. Cap max route duration, stops, and items per route so perishable goods aren't in transit too long — EasyRoutes splits into extra routes automatically.

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Can I filter or search the Activity Feed?

You can scope the feed — the Dashboard shows all activity, while a route’s or Route Group’s feed shows only its events — and expand or jump to any entry.

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Can customers give feedback through their tracking page?

Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can customers give feedback via their tracking page?

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can customers give feedback from their tracking page?

Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

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Can I auto-dispatch routes?

Yes. If a scheduled start time is set, routes can be auto‑assigned and dispatched to the selected driver when created.

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