Platform / Live

What kinds of proof of delivery can EasyRoutes capture?

Drivers can capture multiple photos, obtain a customer e‑signature, and add notes at the stop. These items are stored with timestamps and the completion context, and they’re visible to admins on the route and stop record. When enabled in EasyRoutes Settings, customers can see PoD on tracking pages and in notifications.

See: Proof of Delivery

Related

People also ask

Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

Read the full answer →

Can proof of delivery be exported for records?

Yes. Export routes/stops to CSV to get timestamps and URLs to proof items for archiving or analysis. Pair with Analytics for summary trends.

Read the full answer →

Are proof-of-delivery captures GPS-tagged?

Yes. With location capture enabled, each proof-of-delivery entry is recorded with the driver’s GPS location and a timestamp.

Read the full answer →

What types of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, eSignatures, driver notes, and automatic timestamps (with GPS location when available) to provide a detailed history of every stop.

Read the full answer →

Are barcode scans recorded in the proof-of-delivery log?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

Read the full answer →

Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

Read the full answer →

Can I hide driver location from customers?

Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.

Read the full answer →

Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.