Platform / Live

Are proof-of-delivery captures GPS-tagged?

Yes. When location capture is enabled, EasyRoutes records the driver’s GPS location and a timestamp alongside each proof-of-delivery entry — photos, e-signature, notes, and barcode scans — so every completed stop has a location and time on record. You can review these details on the route’s stop entries and include driver location when exporting stop data for your files. Available in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Proof of Delivery · Location tracking

Related

People also ask

Are barcode scans recorded in the proof-of-delivery log?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

Read the full answer →

Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

Read the full answer →

What kinds of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide detailed records of every delivery.

Read the full answer →

What types of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, eSignatures, driver notes, and automatic timestamps (with GPS location when available) to provide a detailed history of every stop.

Read the full answer →

Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

Read the full answer →

Can I hide driver location from customers?

Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.

Read the full answer →

Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

Read the full answer →

Can I make proof of delivery mandatory?

Yes. Require photos, an eSignature, and/or a driver note individually before a stop can be marked Delivered or Attempted in the driver app.

Read the full answer →

Still have a question?

Search the FAQs, browse the guides, or talk to a human.