You can upgrade or downgrade anytime from EasyRoutes Settings. Plan changes take effect immediately and we’ll prorate charges/credits for the remainder of your current cycle. If you also adjust the number of driver seats, those changes are prorated as well. Billing is handled via Shopify (EasyRoutes for Shopify) or Stripe (EasyRoutes for Web), depending on your product.
How do I change my plan?
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People also ask
Can I track drivers in real-time?
Yes. Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.
Can I track my drivers in real-time?
Yes! Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.
How do I give drivers cold-chain or cooler-handling instructions for temperature-sensitive orders?
Give EasyRoutes drivers cold-chain instructions via stop notes and required Driver Tasks (e.g., placed in cooler) confirmed before marking delivered.
Can customers request a new delivery date or time window?
No customer self-reschedule tool, but EasyRoutes tracking pages and notifications let customers reach you so you can reschedule and re-notify.
Does EasyRoutes support time windows for deliveries?
Yes. You can set delivery time windows per stop or import them from supported third‑party date/time apps. EasyRoutes optimizes routes to meet these windows and calculates ETAs accordingly.
How do I manage my active drivers?
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more driver seats on your plan.
How can I manage my active drivers?
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, you'll need to add more driver seats on your plan.
How do I manage active drivers?
You can add, remove, and switch drivers in a way that suits your needs at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more driver seats on your plan.
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