Invite drivers from the Drivers & Vehicles tab, then assign a driver seat to activate them. Deactivate drivers anytime to free a seat without deleting their profile or history. You can switch which people occupy seats as staffing changes — ideal for seasonal or on-call drivers. These controls are available in both EasyRoutes for Shopify and EasyRoutes for Web.
How do I manage my active drivers?
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How can I manage my active drivers?
You can add, remove, and switch drivers in a way that is flexible with your business at anytime from within EasyRoutes. If you need more active drivers, you'll need to add more driver seats on your plan.
How do I manage active drivers?
You can add, remove, and switch drivers in a way that suits your needs at anytime from within EasyRoutes. If you need more active drivers, then you'll need to add more driver seats on your plan.
Can I remove a driver seat without removing the driver?
Yes. Deactivating frees the seat for someone else to occupy, while retaining the driver in your roster for easy re‑activation later.
Do I need a Premium plan to use the API?
Yes. API and webhooks are available on Premium and Enterprise plans.
Do fees/driver seats work the same on Web vs Shopify?
Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.
How are driver seats billed?
Billing is seat‑based. Pay only for the number of driver seats in your plan, and assign seats to any drivers in your roster and toggle seats on/off as needed. Charges are prorated when you add or remove seats mid‑cycle.
How do driver seats work?
Driver seats are active licenses you assign to people in your driver roster. Activate a seat to let a driver receive routes in the EasyRoutes Delivery Driver app; deactivate a seat to pause access without deleting their profile. You can toggle seats anytime and only pay for the seats on your plan at that moment. Charges/credits are prorated automatically when you add or remove seats.
How do I add a driver to my EasyRoutes account?
Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.
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