Instead of paying for individual drivers, with EasyRoutes you just pay for a driver seat and can put any driver in your roster into that seat.For example, you could have a plan with two driver seats, but have four drivers in your driver roster. You can easily change which two drivers are active at any given time. And, if you have a busy delivery weekend, you can add seats for the additional drivers for that weekend, and then remove the seats after you're done with them. We prorate the charges and credits for upgrading and downgrading based on the changes in the number of seats on your plan.
How do driver seats work?
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Can I remove a driver seat without removing the driver?
Yes. Deactivating frees the seat for someone else to occupy, while retaining the driver in your roster for easy re‑activation later.
Can I deactivate a driver seat without removing the driver?
Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.
Does the Delivery Driver app work on tablets?
Yes. The app runs on iOS (including iPad) and Android phones and tablets; install it from the App Store or Google Play and sign in with the driver’s phone number.
Do fees/driver seats work the same on Web vs Shopify?
Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.
Are SMS fees & plan prices the same on Shopify vs Web?
Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic billing proration for plan and seat adjustments.
What languages does the Delivery Driver app support?
The Delivery Driver app is available in English, Dutch, and German, with a driver language setting; customer notifications and tracking pages can be written in any language.
What are driver seats and how do they work?
Driver seats are active licenses you assign to drivers. You pay only for active seats and can toggle seats on/off anytime without deleting the driver profile.
Where can drivers download the EasyRoutes mobile app?
The EasyRoutes Delivery Driver app is available for iOS and Android. Use our official download links to install and sign in with your driver phone number.
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