Platform / Live

How are driver seats billed?

EasyRoutes pricing combines your plan tier with the number of driver seats in your current plan. Keep any number of drivers in your roster, then activate only the seats you need for your current delivery schedule. If demand spikes, add seats for a few days and deactivate later — billing automatically prorates so you pay for just the days your account contained additional seats. Seat management works the same on Shopify and Web.

See: Manage active driver seats · How prorated billing works

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People also ask

Can I remove a driver seat without removing the driver?

Yes. Deactivating frees the seat for someone else to occupy, while retaining the driver in your roster for easy re‑activation later.

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Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I deactivate a driver seat without removing the driver?

Yes. Deactivating frees the seat for someone else to occupy, while keeping the driver in your roster for easy re‑activation later.

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Can I color-code zones and assign a driver to each?

Yes, each zone has its own route colour; drivers are assigned when you plan or dispatch each zone’s route (or via a Route Group), not to the zone itself.

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Do fees/driver seats work the same on Web vs Shopify?

Yes. SMS usage rates and monthly plan prices are consistent between EasyRoutes for Shopify and EasyRoutes for Web. Both use the same driver seat model: you pay only for active seats and can toggle them on/off as staffing changes, with automatic proration for plan and seat adjustments.

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How do driver seats work?

Driver seats are active licenses you assign to people in your driver roster. Activate a seat to let a driver receive routes in the EasyRoutes Delivery Driver app; deactivate a seat to pause access without deleting their profile. You can toggle seats anytime and only pay for the seats on your plan at that moment. Charges/credits are prorated automatically when you add or remove seats.

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How do I add a driver to my EasyRoutes account?

Invite drivers from the Drivers & Vehicles tab of your EasyRoutes navigation menu. Enter a driver's phone number and they’ll receive a link to install and sign in to the app.

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