Yes. With Premium or Enterprise plans, turn on live tracking from EasyRoutes Settings → Driver settings. You’ll see a live GPS pin, breadcrumb path, current/next stop, and real‑time status updates on each route’s Tracking tab. Ensure drivers grant Always/Precise location permissions in the Delivery Driver app. Route Groups let you monitor multiple drivers at once.
Can I track my drivers in real-time?
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How do I enable real-time driver tracking in EasyRoutes?
Go to your EasyRoutes Settings → Driver settings, and enable real‑time tracking. Have drivers allow location Always + Precise location in the EasyRoutes Delivery Driver app and their mobile device's settings.
Which plans include real-time driver tracking?
Real-time driver tracking is currently available on Premium and Enterprise plans for both EasyRoutes for Shopify and EasyRoutes for Web. Enable it in EasyRoutes Settings → Driver settings.
Can I show my driver’s real-time location to customers?
Yes. On Premium/Enterprise plans you can display a live driver pin on tracking pages when the driver is 1–10 stops away.
Can I track drivers in real-time?
Yes. Enable Real‑Time Tracking in Settings → Driver settings (Premium/Enterprise subscription plans) to view live driver location and progress in the Tracking tab of any route.
How is real-time driver location shown to customers?
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.
How is real-time driver location displayed to customers?
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure from EasyRoutes Settings → Order tracking and pair with email/SMS notifications for maximum visibility.
How is real-time driver location shared with customers?
You can show a live GPS pin on customer tracking pages when the driver is approaching. Configure this in EasyRoutes Settings → Order tracking and combine with email/SMS notifications for maximum visibility.
What real-time tracking information can I see as an admin?
Any route’s Tracking tab shows live driver location, recent path, next/current stop, and real‑time stop status, completion times, and proof of delivery events.
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