Platform / Live

How do I switch to EasyRoutes from another delivery app?

Switching is straightforward. On Shopify, install EasyRoutes and your orders sync automatically — no data migration needed. For orders from other systems or platforms, bring them in by CSV/spreadsheet import (an AI assistant maps your columns), Zapier, or the API, then set your route options and add drivers to start routing. Most merchants are live the same day. Works with both EasyRoutes for Shopify and EasyRoutes for Web.

See: Getting Started · Import orders from CSV

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People also ask

Can I use the API to import orders from other platforms?

Yes. Use the Routes API to import stops (orders) from any platform that can send the required fields, then create or update routes with those stops.

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Does EasyRoutes automatically sync orders from Shopify?

Yes. New and updated Shopify orders sync with EasyRoutes automatically, so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.

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Does EasyRoutes automatically sync Shopify orders?

Yes. New and updated Shopify orders flow into EasyRoutes automatically so your Orders page stays current for planning. If something looks off, refresh and check your date/location filters.

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Can EasyRoutes sync BigCommerce orders automatically?

Yes. Use the EasyRoutes API for maximum flexibility, or take advantage of EasyRoutes' Zapier triggers for no-code import automation.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Can I use the API to import eCommerce platform orders?

Yes. Use the Routes API to import stops (orders) from any eCommerce platform that can send the required fields, then create or update routes with those stops.

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Can I use the API to import external eCommerce orders?

Yes. Use the Routes API to import eCommerce stops (orders) from any system that can send the required fields, then create or update routes with those stops.

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Can I import delivery zones via KML file?

Yes. Use the Create zone dropdown in Settings > Delivery Zones, choose Import KML, and drop in your .KML file; zone names apply automatically.

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