Platform / Live

Is there any feature difference between Web & Shopify?

The majority of EasyRoutes’ core route planning and optimization features are included in both products, including our intuitive user interface, customizable route options, and visual route planning via map views.  

EasyRoutes features that rely on Shopify-native functionality or APIs (such as Shopify email & SMS notifications, order tags, subscription order generation, and fulfillment workflows) are not currently available on EasyRoutes for Web.  Select EasyRoutes automation tools (including import automation rules) are also currently exclusive to EasyRoutes for Shopify.

See: Notifications (Shopify + Web) · Order automation (Shopify-only)

Related

People also ask

What's the difference between EasyRoutes-native barcodes and existing product/order barcodes?

EasyRoutes-native barcodes are tied to a specific stop for match validation, while existing product/order barcodes can be scanned and recorded but aren’t stop-matched.

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Can I include proof in Shopify notifications?

Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.

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Can I include proof of delivery on customer tracking links?

Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Are there any customer differences between products?

Customers get the same experience on both: branded tracking pages with ETAs, real-time updates, and proof-of-delivery receipts (photos, e-signature, notes, GPS). With Shopify, you can also use Shopify’s built-in email/SMS templates; on Web, you’ll use EasyRoutes’ customizable notifications. Either way, you control timing, content, and branding for each status.

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Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

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Can I route Shopify Local Delivery and Pickup orders?

Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.

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Can I share proof of delivery through tracking links?

Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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Can I share proof of delivery via tracking links?

Yes. You can show proof of delivery (photos, eSignature, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.

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