Yes. Add the instruction to a saved customer in your Address Book and it carries over to that customer's future stops; for one-off orders, add it as a stop note. Shopify local-delivery instructions are also parsed onto the stop automatically.
These notes display to the driver in the app, and a required Driver Task can prompt them to confirm the leave-at-door step. Works in both EasyRoutes for Shopify and EasyRoutes for Web.
See: Driver & Stop Notes · Address Book
Yes. EasyRoutes supports contactless, leave-at-door delivery: drivers capture a photo, GPS location, and note as proof instead of a signature.
Yes. Set Time per stop in EasyRoutes to add a service-time buffer at each stop, factored into ETAs and route length — in both Shopify and Web.
Yes. Export route/stop data to a CSV file including customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
Yes. Export route/stop data to a CSV file with customer details, timestamps, and links to proof of delivery for record‑keeping or analysis.
Yes. Live driver location on tracking pages is optional - keep it internal or show it to customers when their driver is 1–10 stops away.
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Yes. Flag COD stops for payment collection and document hand‑off with proof of delivery and route exports.
Yes. EasyRoutes supports Shopify Local Delivery and can include Pickup orders on routes when you need a driver or staff task at your store or pickup point. Local Delivery instructions appear directly on the stop when available.
Search the FAQs, browse the guides, or talk to a human.