Platform / Live

Does EasyRoutes support contactless or leave-at-door delivery?

Yes. For contactless or leave-at-door drops, a driver can complete a stop without a signature by photographing where the order was left, capturing the GPS delivery location, and adding a note. Up to four photos, an automatic timestamp, and the location are stored with the stop as proof.

You can require specific proof — for example a photo — before a stop can be marked delivered, and show it on the customer's tracking page. Works in both EasyRoutes for Shopify and EasyRoutes for Web.

See: Proof of Delivery

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People also ask

Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Are proof-of-delivery captures GPS-tagged?

Yes. With location capture enabled, each proof-of-delivery entry is recorded with the driver’s GPS location and a timestamp.

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What kinds of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, e‑signature, driver notes, and automatic timestamps (with GPS location when available) to provide detailed records of every delivery.

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What types of proof of delivery does EasyRoutes support?

EasyRoutes supports delivery photos, eSignatures, driver notes, and automatic timestamps (with GPS location when available) to provide a complete delivery record.

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What types of proof of delivery can EasyRoutes capture?

EasyRoutes supports delivery photos, eSignatures, driver notes, and automatic timestamps (with GPS location when available) to provide a detailed history of every stop.

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Are barcode scans recorded in the proof-of-delivery log?

Yes. Scans are stored with the stop’s proof of delivery for live or later review, and can be included when you export stop data.

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Can drivers upload proof from their phone gallery?

Yes. If enabled in Driver Settings, drivers can upload photos from the device gallery — handy for low‑connectivity deliveries — then the app syncs them when online.

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Can I add proof of delivery manually from the web app?

Yes. Admins can upload photos and notes directly to a stop from the browser if something couldn’t be captured from a mobile device.

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