Platform / Live

Can the app work offline?

Yes. EasyRoutes Delivery Driver supports low‑connectivity scenarios. Have drivers open or refresh the route while connected to preload stops and attachments. If signal drops, they can continue navigating (via their chosen maps app), mark stops delivered/attempted, and capture photos/signatures. The app queues events locally and syncs them back to EasyRoutes as soon as the device reconnects, updating ETAs and tracking automatically.

See: Can I use EasyRoutes Delivery Driver without a connection?

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People also ask

Can drivers re-order or re-optimize their stops in the app?

Yes — if enabled. Planners can allow drivers to manually reorder stops and or re‑optimize remaining stops mid‑route.

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Can I print my route details for drivers?

Yes. Print route summaries, packing slips/labels, and inventory lists from the route’s Print menu, or save as PDF for digital sharing.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can drivers update order statuses from the app?

Yes. Drivers can mark stops as Out for Delivery, Delivered, or Attempted and attach proof of delivery from the mobile app.

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I reverse the order of stops in a route?

Yes. Use the route’s actions menu to reverse the stop sequence, then save to recalculate ETAs.

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My date picker app isn't in your list — will it still work with EasyRoutes?

Yes — any date picker works as long as it writes the date/time into order attributes or tags EasyRoutes can read.

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Does tracking continue if the driver closes the app?

Yes — provided background location is configured as allowed (Always/Allow all the time) and the OS isn’t restricting the app. Force‑quitting or disabling location will pause updates until the app is reopened.

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