Yes. Manual and imported stops can send the same email/SMS notifications as Shopify orders once configured. In EasyRoutes Settings → Customer notifications, enable templates under the Imported Orders sections and ensure each stop includes an email address and or phone number. Use tracking links to provide status and proof of delivery even when the source isn’t Shopify.
FAQ
Can I send notifications for imported or manual stops?
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People also ask
Can I send notifications for BigCommerce orders?
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Can I include proof in Shopify notifications?
Yes. Add PoD image URLs to Shopify’s Delivered/Missed templates so customers receive photo links in standard Shopify emails.
Can I include proof of delivery on customer tracking links?
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Can I set different service times for different stops or stop types?
Yes. Set a route-wide Time per stop in EasyRoutes, then override service time on individual stops that need more or less — accurate ETAs either way.
Does the app send push notifications for new routes?
Yes. When a route is dispatched and assigned, the driver receives a push notification with a shortcut into the route (requires notification permission).
How do I add a custom or manual stop?
Click the + Add button under the map, choose Custom stop, and enter the stop details with a valid address.
Can I send notifications for Squarespace orders?
Yes. Customers receive branded email or SMS notifications with live tracking.
Can EasyRoutes send notifications for Wix orders?
Yes. Customers receive branded email or SMS notifications with live tracking.
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