Platform / Live
FAQ

Does the app send push notifications for new routes?

Yes. As assigned routes are dispatched from EasyRoutes, drivers get a push notification that opens the route in the app. If a driver doesn’t see alerts, confirm notification permission is enabled and the driver is added to your store with the correct phone number. Drivers can also pull‑to‑refresh their route list in the app to fetch new routes available to them.

See: How do I dispatch/share routes? · Troubleshooting push notification permissions

Related

People also ask

Can I send a route to a driver from EasyRoutes?

Yes. Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

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Can I send notifications for BigCommerce orders?

Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.

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Can I dispatch a route to a driver from EasyRoutes?

Yes! Assign routes to drivers directly, or share a self‑assign link so eligible drivers can claim routes. Drivers complete deliveries in the EasyRoutes Delivery Driver mobile app.

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Can I dispatch routes directly to a driver?

Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.

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Can I include driver breaks on my optimized routes?

Yes. Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

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Can I factor driver breaks into my routes?

Yes! Add scheduled driver breaks to new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

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Can I factor driver breaks into my optimized routes?

Yes! Include scheduled driver breaks on new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

Read the full answer →

Can I schedule driver breaks into my optimized routes?

Yes. Include scheduled driver breaks on new or existing route, and EasyRoutes will insert a break stop while updating downstream ETAs and total route time.

Read the full answer →

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