Platform / Live
FAQ

Can I send a route to a driver from EasyRoutes?

Yes. From any route you can dispatch to a specific driver, or share a route link that allows self‑assignment by your driver pool. Assigned drivers receive the route in the EasyRoutes Delivery Driver app (iOS/Android) with turn‑by‑turn directions via their preferred navigation app. For busy days, combine dispatch with Route Groups to release multiple routes at once and monitor progress on a single screen. This behaviour is consistent across EasyRoutes for Shopify and EasyRoutes for Web.

See: How do I dispatch / share routes? · Route Dispatch Links / Driver Self‑Assign

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People also ask

Can drivers self-assign routes?

Yes. Generate a dispatch link that lets eligible drivers claim a route themselves; the first to claim becomes the assigned driver.

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How do drivers download the EasyRoutes Delivery Driver app?

The EasyRoutes Delivery Driver app is available for iOS and Android. Access our official download links to install and sign in with your driver phone number.

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Can drivers capture proof of delivery from the app?

Absolutely. Drivers can add photos, collect an e‑signature, and record notes at each stop; these appear in the route and customer tracking (if enabled).

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Can I assign multiple drivers to a single route?

No. Each route has one assigned driver at a time. To share the work, split stops across multiple routes or use self‑assign links on separate routes.

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Can I dispatch routes directly to a driver?

Yes. Assign a driver and dispatch so the route appears in the EasyRoutes Delivery Driver mobile app, and a push notification is sent.

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Does the app send push notifications for new routes?

Yes. When a route is dispatched and assigned, the driver receives a push notification with a shortcut into the route (requires notification permission).

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What languages does the Delivery Driver app support?

The Delivery Driver app is available in English, Dutch, and German, with a driver language setting; customer notifications and tracking pages can be written in any language.

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Does the Delivery Driver app work on tablets?

Yes. The app runs on iOS (including iPad) and Android phones and tablets; install it from the App Store or Google Play and sign in with the driver’s phone number.

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