Platform / Live
FAQ

Can EasyRoutes send notifications for Wix orders?

Yes. Once imported into EasyRoutes, Wix orders benefit from the same notification system as Shopify or BigCommerce orders. Customers can receive branded notifications by email or SMS, complete with real-time tracking links, helping reduce “Where’s my order?” calls and improving delivery transparency. See: Notifications & Tracking

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People also ask

Can I send notifications for BigCommerce orders?

Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.

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Can I customize the notifications customers receive?

Yes. With the Premium plan and above, fully customize email/SMS: add your logo and colors, edit copy/variables, and choose which events send. Works for Shopify orders and imported/manual stops.

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Can I send tracking links via SMS?

Absolutely. Add tracking links to SMS notifications (available on Premium/Enterprise subscription plans) so customers can follow their delivery. Usage‑based fees apply.

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Can I send notifications for Squarespace orders?

Yes. Customers receive branded email or SMS notifications with live tracking.

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Will customers see PoD along with live tracking?

Yes. If enabled in Order Tracking settings, photos, eSignatures, and driver notes appear on the tracking page alongside live status updates.

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Can I send notifications for WooCommerce orders?

Yes. EasyRoutes supports branded tracking pages and notifications for imported WooCommerce orders.

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Can customers give feedback through their tracking page?

Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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Can customers give feedback via their tracking page?

Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.

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