Yes. Enable SMS in EasyRoutes Settings → Customer notifications and include the tracking URL in templates such as Ready for Delivery, Out for Delivery, Driver is X Stops Away, Delivered, and Missed Delivery. SMS is supported in both EasyRoutes for Shopify and EasyRoutes for Web on Premium/Enterprise plans, and is billed per message segment by country. Use the preview tool to verify variables before sending.
Can I send tracking links via SMS?
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Can customers give feedback via their tracking page?
Yes. Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can I share proof of delivery via tracking links?
Yes. You can show proof of delivery (photos, eSignature, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Can I send notifications for BigCommerce orders?
Yes. Customers can receive branded tracking pages, email, and/or SMS notifications.
Can customers give feedback through their tracking page?
Yes. Enable Delivery Ratings to allow customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can customers give feedback from their tracking page?
Yes! Enable Delivery Ratings so customers can leave star ratings and optional comments on the tracking page after delivery. Export results or review per driver from their profile pages.
Can I include proof of delivery on customer tracking links?
Yes. You can show proof of delivery (photos, eSignature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
Can I send delivery reminders to customers?
Yes. Configure email/SMS templates (e.g., Ready for Delivery, Out for Delivery, Driver is X Stops Away) to remind customers and include tracking links and ETAs.
Can I share proof of delivery through tracking links?
Yes. You can show proof of delivery (photos, e‑signature confirmation, and driver notes) on customer tracking pages for delivered or attempted stops. Enable this from EasyRoutes' Order Tracking settings.
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