Platform / Live
FAQ

What fields should I map when importing from Xero?

During import, make sure CSV columns from Xero are mapped correctly: ContactName (first name), SAAddressLine1 (address), SARegion (province/state), SAPostalCode (postal code), SACountry (country), InvoiceNumber (order name), Quantity, and Description (item details). Proper mapping ensures invoices are imported as accurate delivery stops. See: Xero Import Guide

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How does the AI-powered spreadsheet import map my columns?

An AI assistant reads your spreadsheet headers and proposes an initial column-to-field mapping; review the preview and click Edit stops to adjust anything.

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What BigCommerce export settings should I use?

Use a CSV export template with one row per sub-item to ensure proper mapping.

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How do I draw or create a delivery zone on the map?

In Settings > Delivery Zones, click Create zone, trace your area with the polygon tool, close the shape, then name it and pick a route colour.

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What export settings should I use in Squarespace?

Select “Pending” orders when exporting to CSV.

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Who should use EasyRoutes for Shopify?

EasyRoutes for Shopify is best suited for merchants who already sell goods or services within the Shopify ecosystem. Users can plan optimized delivery routes with all orders received through their Shopify storefront, created via draft orders, or imported manually as custom stops. EasyRoutes for Shopify integrates seamlessly with the Shopify Admin and dozens of leading third-party apps, making it the ideal choice for Shopify merchants seeking a streamlined local delivery solution.

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Who should use EasyRoutes for Web?

Choose EasyRoutes for Web if you don’t use Shopify or prefer a standalone planner. Import orders from spreadsheets (CSV), connect webhook events to Zapier for no-code automations, or integrate directly with our API to push/pull data programmatically. It’s ideal for delivery teams moving off manual tools and wanting automation without switching e-commerce platforms.

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What Wix export settings should I use?

Export orders as a CSV with one row per item for best results.

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What are some benefits of using EasyRoutes with Xero?

Optimized routing, notifications, proof of delivery, analytics, and more.

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