Platform / Live
FAQ

What Wix export settings should I use?

When exporting orders from Wix, ensure your CSV file contains one row per order line item so EasyRoutes can map details like product name and quantity correctly. Map columns such as name, street address, and phone number to the right EasyRoutes fields during import. This ensures clean, accurate order data for route creation. See: Wix Import Guide

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What BigCommerce export settings should I use?

Use a CSV export template with one row per sub-item to ensure proper mapping.

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What export settings should I use in Squarespace?

Select “Pending” orders when exporting to CSV.

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Can I move orders from one route to another?

Yes. Select stops on a route and choose Send to another route, or drag between routes contained in a Route Group. Re‑optimize after moving to refresh ETAs.

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Can I limit or balance the number of orders per delivery time slot?

Slot limits are set in your date picker; EasyRoutes balances the load by filtering and splitting routes by window.

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Can I mix Wix orders with orders from other platforms?

Yes. You can route Wix orders alongside Shopify, WooCommerce, BigCommerce, and more.

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How do I import Wix orders into EasyRoutes?

Yes. Export your Wix orders to CSV, then upload them into EasyRoutes.

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Can EasyRoutes send notifications for Wix orders?

Yes. Customers receive branded email or SMS notifications with live tracking.

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Does EasyRoutes offer real-time updates on Wix orders?

Yes, with Zapier or the EasyRoutes API.

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